Serve Pharmacare customers by telephone with careful listening and professional communication in a high-volume contact center. Flexible onsite, hybrid, or remote arrangements are available. Medavie is hiring a casual Customer Service Representative for a three-month term beginning in late January 2027.

You will support customers with program eligibility and general inquiries while pursuing first-call resolution. The work requires attention to detail, accurate documentation, and consistent customer service.

Key Responsibilities: Handle high volumes of incoming telephone calls Assess customer needs and address issues promptly Resolve challenging situations and pursue first-call resolution Respond to eligibility and general program inquiries Follow privacy, health department, and program policies Requirements: High school diploma required Robust listening and verbal communication skills Excellent written communication and attention to detail PC software navigation and strong keyboarding skills Reliability Status Clearance, Enhanced Level B, required Use accurate communication, focused listening, and keyboarding skills to support Pharmacare customers and provincial programs at Medavie.

📌 Pharmacare Customer Service Representative (Dartmouth)
🏢 Medaviehs
📍 Dartmouth