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Product

Owner - Personal Deposits This position is remote, and open to all employees across the province.

Servus Credit

Union , we do things differently- because we're a credit union, not a bank. our members, our employees, and our communities . Whether it's through profit sharing, competitive rates, or local initiatives that make a real impact, we're here to help Albertans feel good about their money.

If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, Product Owner - Personal Deposits is accountable for implementing the product design, development and product marketing strategy for Servus Credit Union's personal deposit banking products, as well as a play a key role on the Service Fee Committee. Reporting to the Director of Product and working closely with rest of the Pricing and Loyalty Team, their detailed understanding of the product life cycle and proficiency in product management best practices will ensure an innovative and competitive portfolio of Personal banking products and services.

Provides input into the development of an innovative product and service strategy; Leads the development of an ideal member experience, targeted to specific segments, and built upon collaboration and integration between digital and direct/assisted channels, solutions, sales, and operations.

Actively monitors member channel usage, including in-branch/ department transactions and member share of wallet, to support the use of data in determining branch and department productivity.

Actively supports Product, Pricing and Loyalty leadership team with reporting needs, specifically as it relates to ongoing business performance,



helping to identify gaps and support tactical strategies to address gaps.

Provides content for Service Fee Committee.

Partners with appropriate teams and leaders to support annual KPI planning, including product volume and unit objectives that drive revenue growth, member adoption and member satisfaction goals.

Leads the development and execution of member propositions, with the intention of acquiring new members, deepening member relationships, and increasing share of wallet.

Ensure governance, compliance, and risk standards are upheld.

7 years’ experience in financial services, product management and development, or analytics.

Demonstrated ability in product management and development, customer segmentation, sales and profitability analysis, and vendor relationship management.

Bachelor’s degree in a related field.

Proficient computer skills, with the ability to quickly learn and adapt to new and existing job-related systems and programs.

Customer-focused mindset with a commitment to delivering exceptional service.

Strong presentation and public speaking skills.

The business may from time to time ask for branch and/or department support for special projects and/or areas experiencing staff shortages. All employees may be asked to volunteer to assist in areas of need during these times. These assignments could result in a change of hours, location, and/or travel.

In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

Competitive compensation including performance-based incentive pay and profit share

Training & Development Opportunities

Adaptable work options

Meaningful work towards individual and corporate goals

We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request.

📌 Product Manager - Personal Deposits (Edmonton)
🏢 Servus Credit Union
📍 Edmonton