27 Oct
|
Chancho Tortilleria
|
Vancouver
27 Oct
Chancho Tortilleria
Vancouver
Who we Are
We are an authentic Mexican restaurant specializing in carnitas and fresh, handmade tortillas, served in a warm, casual, family-oriented setting.
About the Role
We are looking for a skilled, sales-driven Server who is ready to grow into a Server Supervisor role within the first 3 months. You will begin by learning our service standards, menu, and operations as a Server, with the opportunity to step into a supervisory position as you demonstrate leadership, consistency, and strong performance.
If you do not genuinely meet the minimum requirements below, please do not apply.
This is more than a serving position. We are looking for someone with a genuine talent for hospitality who can deliver excellent guest service, drive sales through confident menu knowledge and upselling, and lead by example on the floor.
- Start as a Server and learn our food, service standards, POS system, and daily operations.
- Take accurate food and drink orders and communicate clearly with the kitchen, bartenders, and FOH team.
- Serve guests promptly while creating a welcoming, family-style atmosphere.
- Confidently explain the menu, make recommendations, and use upselling techniques to enhance the guest experience and increase sales.
- Process payments accurately and resolve guest concerns professionally.
- Support the team during high-volume weekend service.
- As you progress, help train and guide newer servers, maintain service standards, and support the Manager during busy shifts.
What We’re Looking For
- Minimum 2+ years of experience as a Server, Cashier,
or in a similar hospitality role; Mexican restaurant experience is an asset.
- Mandatory: Strong sales ability and comfort with upselling, menu recommendations, and suggestive selling.
- Natural leadership qualities: reliable, accountable, positive, and able to lead by example.
- Excellent communication skills and a guest-first, team-player attitude.
- Ability to multitask and stay organized.
- Strong attention to detail, menu knowledge, and natural confidence speaking with guests.
- Legally entitled to work in Canada.
- Serving It Right certification is mandatory.
- Availability for Friday, Saturday, and Sunday shifts. Additional weekday shifts may be available based on availability and business needs.
What We Offer
- Competitive hourly wage of $18.25 - $21.00 per hour, plus weekly tip pooling shared fairly among FOH and BOH team members.
- Staff meals and a supportive team environment.
- A clear prospect to grow from Server into a Server Supervisor role within the first 3 months.
- Hands-on experience with authentic Mexican cuisine, including carnitas and fresh tortillas.
- Training in our service standards, menu, sales techniques, and restaurant operations.
Only candidates selected for an interview will be contacted. Job Type: Part-time
Pay: $18.25-$21.00 per hour
Benefits
- Discounted or free food
- On-site parking
- Store discount
Experience:
- Server / Server Supervisor: 2 years (required)
Licence/Certification:
- Serving It Right (required)
Work Location: In person
📌 P.T. Server / Server Supervisor in Training - Friday to Sunday (Vancouver)
🏢 Chancho Tortilleria
📍 Vancouver