Job Overview

We are seeking a confident, organized Real Estate Appointment Setter / Outbound Calling Representative to connect with prospective clients and schedule appointments for the real estate team. In this customer-facing role, you’ll make outbound calls, learn about prospects’ needs, and communicate clearly and professionally to help move potential opportunities forward. You’ll receive guidance on the team’s processes and tools, with opportunities to build experience in sales and business development.

Responsibilities

- Make outbound calls to prospective clients and follow up with leads using approved calling and communication tools.
- Introduce the company’s real estate services, ask relevant questions, and identify prospects who may be a good fit.
- Schedule appointments and accurately record contact details, preferences, and follow-up actions.
- Maintain organized, up-to-date lead records in Salesforce or a similar customer relationship management system.
- Respond to questions with a helpful, customer-service-focused approach and direct complex inquiries to the appropriate team member.
- Use active listening, clear communication,



and appropriate negotiation techniques to build rapport and address concerns.
- Support lead-generation and marketing campaigns, and share useful feedback about prospect responses and common questions.
- Work collaboratively with sales and business development teams to support outreach goals and a positive prospect experience.

Qualifications

- Strong spoken English and clear, skilled communication skills.
- Customer service, sales, inside sales, or outbound calling experience is helpful.
- Experience in real estate, business development, marketing, technology sales, or technical sales is a plus.
- Familiarity with Salesforce or another CRM is preferred; comfort learning new technology is important.
- Able to listen attentively, ask thoughtful questions, stay organized, and follow up consistently.
- Professional, resilient, and comfortable speaking with a range of prospective clients.
- Bilingual -language skills are a plus.

Pay: $18.00-$19.00 per hour Expected hours: 40.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Real Estate Appointment Setter / Outbound Calling Representative (Brampton)
🏢 Century21 Property Zone Realty
📍 Brampton