Overview

We are seeking a versatile Sales and Operations professional to help grow customer relationships and keep day-to-day business activities running smoothly. This role connects sales, account management, marketing, and operational coordination to support business development and deliver a consistent customer experience.

- Identify opportunities to expand business and strengthen relationships with existing and prospective clients.

- Coordinate with internal teams to align customer needs, sales activity, and operational priorities.

- Use customer and business data to assess performance, identify trends, and recommend improvements.

- Contribute to a collaborative, customer-focused team environment.

Responsibilities

- Develop and maintain a pipeline of prospective business customers through research, outreach, and relationship building.

- Support B2B sales activities, including discovery conversations, presentations, proposals, and follow-up.

- Apply negotiation skills to help develop agreements that meet customer needs and align with business objectives.

- Manage assigned accounts, monitor customer satisfaction, and identify opportunities for retention and growth.

- Contribute to business development plans and coordinate sales initiatives with relevant teams.

- Support marketing efforts by sharing customer insights, coordinating campaign follow-up, and helping maintain consistent messaging.

- Track leads, opportunities, customer interactions,



and account activity in Salesforce or a similar CRM.

- Analyze sales and operational information, prepare updates, and recommend practical process improvements.

- Communicate clearly with customers and colleagues, resolve routine issues, and escalate complex concerns appropriately.

- Demonstrate leadership by taking ownership of priorities, collaborating across teams, and helping maintain reliable workflows.

Experience

- Experience in sales, business development, account management, operations, or a related customer-facing role is preferred.

- Familiarity with B2B sales, customer relationship management, and sales pipeline practices is an asset.

- Experience using Salesforce or another CRM platform is preferred.

- Robust communication skills, including the ability to listen, present information clearly, and build qualified relationships.

- Demonstrated negotiation, organization, and follow-through skills.

- Analysis skills and the ability to interpret business information and turn findings into actionable recommendations.

- A collaborative approach, sound judgment, and the ability to manage competing priorities.

- Interest in developing leadership, customer service, and cross-functional coordination skills.

Pay: $40,000.00-$60,000.00 per year

Benefits

- Dental care

- Extended health care

- On-site parking

- Vision care

Work Location: In person

📌 Sales and Operations (Calgary)
🏢 Kingsmen Haulers
📍 Calgary