Position: Sales Coordinator

Department: Sales Operations

Location: Calgary/Okotoks

Position Type: Full Time, Permanent The Sales Coordinator is responsible for the administration and coordination of high performing accounts for selected regions.

Key Responsibilities:

Account Management

- A point of contact for Global Accounts escalations
- Work with clients to handle problem resolution and delivery within established timelines
- Liaise with all departments to see escalation through to resolution
- Document correspondence with and provide necessary reports to National Accounts and Executive teams

Sales

- Coordinate and Administer sales related activity for their assigned Sales team which consists of the Sales Coordinator, Sales Engineer, and Regional Sales Manager.
- Participate in regularly schedule sales calls both internal and external.
- Gather and facilitate sales strategy, procedure and process information to and from sales teams to Sales Operations, and all other necessary departments.
- Assist Sales Engineer and Regional Sales Manager in qualifying/reporting of CRM data.

Administration

- Prepare contracts and deposit invoices and follow up on their receipt to Client.
- Work with Client Services upon receipt of signed contract to ensure project is handed off to the Project Management team.
- Work with members of the Sales team to prepare RFP’s and follow up on their receipt to Client.
- Utilize and manage (including administrator to) various internal resources/programs: CRM tools, Solar, MS Office programs, Vendor portals, SharePoint.




- Assist Director – Sales Coordinators with training and offering refresher courses to sales staff.
- Prepare status reports and communicate sales status to Director of Sales Coordinators, VP of Sales or Regional Sales Manager, by providing updates, breaking down numbers, etc.
- Accurately pull all details of sales for regular reports.

Coordinating and Scheduling

- Assist in special projects.
- Provide direction and support for incoming inquiries to sales team and other departments.
- Work with Purchasing, Scheduling and Accounting Departments to ensure Site Survey purchase orders are created and managed in timely manner until invoiced.
- Assist Regional Sales Manager with scheduling and compiling information for regularly scheduled sales calls, both internal and external
- Assist Regional Sales Manager with planning of Client meetings or events as needed

Skills and Qualifications

- Bachelor’s degree in a related field preferred
- 2-5 years of experience in a similar position where candidate has daily interaction in supporting Regional Sales Managers
- Experience utilizing CRM systems
- Experience with contract preparation & sales administration
- Highly organized and detail oriented
- Ability to handle multiple projects and duties effectively
- Understands the importance of teamwork
- Excellent written and verbal communication skills
- Solid computer and time management skills (MS Office, internal tools)
- Technical knowledge pertaining to High-Speed Internet Services, Video on Demand, Interactive TV, Free to Guest & VoIP Telephone Solutions and knowledge of the hospitality industry considered an asset
- Limited travel may be required (20%)

📌 Sales Coordinator (Calgary)
🏢 GuestTek Interactive Entertainment
📍 Calgary