Role Summary

We are seeking an energetic, highly persuasive, and result-oriented Sales & Sales Operations Specialist to serve as the lead revenue driver for our technician team. In this hybrid sales and operational support role, you will bridge the gap between field installations, customer relationship management, and sales growth.

While our installation technicians focus on delivering top-tier service, you will take full ownership of driving add-on sales, managing promotional campaigns, and facilitating smooth administrative workflows. The ideal candidate thrives on direct customer interaction, loves closing deals, and has the field smarts and charisma to build strong rapport on job sites and online.

Key Responsibilities

1. Revenue Generation & Field Sales

- Technician Ride-Alongs: Join technicians on active service calls to evaluate customer setups, identify upsell opportunities, and present tailored offers directly to clients.
- Proactive Customer Follow-Ups: Conduct post-installation check-ins with past clients to ensure satisfaction, verify product offerings, and cross-sell additional services.
- Lead Conversion & Prospecting: Directly initiate, nurture, and close warm and cold leads generated from field activities and inbound inquiries.

1. Digital Marketing & Social Media

- Local Social Media Campaigns: Design, post, and manage targeted local ad campaigns on social media platforms withing provided guildelines to generate local sales leads.
- Community Engagement: Represent the brand across local community and social platforms to source new residential prospects.

1. Sales Operations & Administrative Support

- Order Processing: Oversee sales order entry and ensure all necessary documentation, service add-ons, and equipment specifications are accurately recorded.




- Performance Metric Tracking: Monitor and report on daily and monthly sales metrics to ensure team performance is aligned with business growth goals.

Qualifications & Skill Requirements
- Industry Experience: Strong preference given to candidates who have prior sales experience with Telus or other major telecommunications providers (such as door-to-door sales, retail TELUS store sales, or field technician sales support).
- Proven Sales Track Record: Demonstrated ability to connect, persuade, and close sales in a face-to-face or remote environment.
- Interpersonal Skills: Outstanding verbal and written communication skills; exceptionally personable, charming, and capable of quickly building trust with diverse clients.
- Administrative & Organizational Aptitude: Comfortable managing digital order systems, drafting invoices, and handling detail-oriented administrative duties.
- Tech-Savvy: Proficient in social media management, digital communication tools, and standard office software.
- Licensing & Mobility: Valid driver’s license and reliable transportation to join field technicians across local site visits.

Compensation & Structure
- Flexible Compensation Structure: Open to discussing either a salary structure or a commission based model, depending on the candidate’s experience, sales record, and preference.

What Makes a Excellent Fit
- You are a self-starter who doesn't wait for leads to come to you—you actively create opportunities.
- You enjoy split responsibilities between hands-on field engagement, online outreach, and office administration.
- You take pride in being the primary reason a service business hits and exceeds its monthly growth targets.

Pay: $18.25-$22.00 per hour Expected hours: 30.0 – 40.0 per week

Work Location: Hybrid remote in Vancouver, BC (V5R)

📌 Sales & Sales Operations Specialist (Vancouver)
🏢 Nishan Tech Solutions
📍 Vancouver