Description

- 12+ years of SAP IS-U FICA experience with deep specialization in with deep expertise in financial contract accounting, billing integration, and customer financial processes.

- Experience in at least 2 end-to-end implementations and AMS support engagements.

- Functional &
- Technical Expertise

- Strong experience in FICA Configuration &

- Design.

- Main/Sub Transactions, Payment Hierarchy, Clearing Rules

- Dunning, Security Deposits, Installment Plans, Tax Setup

- Returns, Refunds, Write-offs, Open Item Management, Cash Desk

- BRF+ Hands on experience.

- Batch Job Scheduling, EMMA Monitoring &

- Clarification Cases

- Integration with SAP CRM, FI, Device Management, SD Billing, Print Workbench

- Payment Plans (Budget Billing, AMB), Reconciliation Key Transfer,



Direct Debit Setup

- ABAP debugging experience preferred.

- Incident analysis and resolution across billing and FICA modules.

- Root cause identification and permanent fix deployment for recurring issues

- Monitoring and optimization of background jobs and interface queues

- Handling of service requests, change tickets, and enhancement deployments.

- Skilled in preparing Functional Specs &

- Business Design Documents

- Proven experience in offshore-onsite delivery models and shift-based AMS support.

- Robust communication and customer-facing skills.

📌 SAP FICA, BRF Plus, SAP ABAP (Canada)
🏢 W3Global
📍 Canada