Lead AWS cloud engineering for Amazon Connect contact centers, applying CloudFormation, AWS CLI, and security practices across production environments.
This senior engineer designs, builds, and supports AWS cloud environments for contact center solutions. The work includes Amazon Connect, Lambda, API Gateway, Kinesis, DynamoDB, and CloudWatch. You will develop system designs, integrations, documentation, and implementation plans while supporting availability, performance, scalability, and data protection.
Key Responsibilities
Lead Amazon Connect contact center solution implementation
Design, build, and support AWS cloud environments
Monitor application performance and review production logs
Implement safeguards protecting data integrity and access
Develop technical documentation and integration plans
Requirements
10+ years in software development and technical delivery