The Automotive Customer Service Admin plays a crucial role in supporting vehicle maintenance and repair services by managing customer interactions and ensuring smooth administrative operations. Working within a cross-functional team and reporting to the Customer Service Manager, this role emphasizes effective communication, accurate data handling, and timely resolution of customer issues while offering opportunities for cross-training in technical automotive roles.

Responsibilities

- Provide timely customer support related to vehicle maintenance and repair services
- Perform accurate data entry to maintain customer and service records
- Resolve customer complaints efficiently to ensure satisfaction
- Schedule appointments and coordinate service activities




- Manage documentation related to service orders and customer interactions
- Facilitate communication between customers and technical teams
- Coordinate with cross-functional team members to optimize service delivery

Required Qualifications

- High school diploma or equivalent
- Proficiency in Microsoft Office Suite
- Strong communication skills
- Effective time management
- Problem-solving ability
- Accurate data entry skills
- Attention to detail
- Ability to multitask efficiently

Preferred Qualifications

- Minimum 3 years of experience in customer service

📌 AUTOMOTIVE Customer Service Admin (Mississauga)
🏢 CareerBeacon
📍 Mississauga