- Customer Service: Greet customers warmly, assist them in finding products, and answer their questions about vaping devices, e-liquids, and accessories. Provide recommendations based on their preferences and needs.

- Product Knowledge: Stay informed about the latest products, brands, and industry trends. Be knowledgeable about the different types of devices, e-liquids, and their components.

- Sales Transactions: Handle sales transactions accurately using the store’s point-of-sale system. Process payments, issue receipts, and manage cash register operations.

- Inventory Management: Monitor stock levels, restock shelves, and keep the store organized. Report low inventory or any discrepancies to the store manager.

- Store Maintenance: Ensure the store is clean and presentable, including tidying up displays and organizing products. Follow store policies for safety and cleanliness.

- Regulatory Compliance: Adhere to local and national regulations regarding the sale of vaping products, including age verification procedures and proper handling of regulated products.

- Promotions and Marketing:



Inform customers about promotions, discounts, and new arrivals. Help create a positive shopping experience that encourages repeat business.

- Customer Education: Educate customers about safe vaping practices and the proper use and maintenance of their devices. Address any concerns they might have about product safety or usage.

- Problem Resolution: Handle customer complaints or issues professionally and escalate to a manager if necessary. Work to resolve problems to the customer’s satisfaction.

- Team Collaboration: Work effectively with other team members, assisting with their tasks when needed and contributing to a positive work environment.

Job Types: Full-time, Part-time

Pay: $15.00-$23.18 per hour

Perks

- Flexible schedule

- On-site parking

- Store discount

Education

- Secondary School (required)

Experience

- sales: 3 years (required)

- Customer service: 3 years (required)

Licence/Certification

- Driving Licence (required)

Work Location: In person

📌 Vape Store Associate (Calgary)
🏢 IVape
📍 Calgary