Use analytics and account strategy to grow cruise line partnerships at Plusgrade, based in Montreal, Miami, or another location. Coordinate teams and uncover opportunities.As a Partner Success Manager, you will own a portfolio of cruise line partners and serve as their primary contact. You will interpret performance data, create joint action plans, and support account growth. The work combines relationship management, revenue forecasting, technical training, and operational oversight.Key Responsibilities:
Own a portfolio of cruise line partnersProvide performance insights, technical training, and operational oversightAnalyze historical and forecast revenue driversCreate joint action plans for growth opportunitiesCoordinate Plusgrade teams through a matrix approachRequirements:
Bachelor’s degree or equivalent experienceAt least three years in relevant client-facing rolesTravel industry experience, ideally with cruise linesStrong analytical, financial, and problem-solving skillsAbility to travel up to 30% of the timeBring account development, revenue analysis, and partner relationship skills to Plusgrade’s global cruise portfolio.
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📌 Cruise Partner Success Manager (Winnipeg)
🏢 Plusgrade
📍 Winnipeg