Salary: $80,000 – $90,000 per year

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. Canada’s Best Diversity Employers Inclusion , through eliminating barriers to belonging and success; We are recruiting for a Bilingual Learning & Development Trainer/Instructional Designer LSS provides the administrative, legal practice and operational support that enables lawyers and paraprofessionals to work efficiently and deliver high-quality client service. LSS Learning & Development builds the capabilities employees need to perform effectively today and adapt as their roles, processes and technology evolve. As aBilingual Learning & Development Trainer/Instructional Designer, you will be: Needs and design Collaborating with key stakeholders, managers, LSS Operations Leads and subject matter experts to surface firm-wide and local office training and non-training needs; Bringing identified needs to the Training Manager for assessment and prioritization and, once priorities are confirmed, defining performance objectives and developing training programs and materials; Developing new hire and modular training curriculum for in-person, virtual and online delivery, working alongside the Training Manager and with LSS Operations Leads on onboarding and mentorship programs; Designing and developing facilitator guides, participant materials, slide decks, storyboards, assessments, e-learning modules, scenarios, quick reference guides, videos and microlearning that are clear, concise, accessible and support practical application on the job; Using AI tools such as Copilot to support learning design, content development and productivity. Delivering workshops,



demo sessions, facilitated conversations and training programs in English and French, in person and virtually, for employees across Canada, and creating opportunities for participant practice, discussion, feedback and applied decision-making; Reviewing and validating translations of communications and learning materials between English and French, and maintaining learning documentation in both languages; Coordinating schedules, classes and participants with managers, business teams and HR. Collecting and documenting feedback from participants, stakeholders and subject matter experts, and tracking attendance, completion and assessment results, to evaluate training effectiveness and recommend improvements; Staying current with trends in adult learning, instructional design, accessibility, virtual facilitation, video development and learning technology. Projects, technology Leading and participating in local and firm-wide projects related to learning, onboarding, process changes or new tools; Maintaining training resources on Workday Learning and supporting learning technology, digital adoption and online learning projects, including testing, implementation support and content updates. Minimum 5 years of experience in learning and development, instructional design, curriculum design, facilitation and content development.



Solid knowledge of adult education theories and practices. Experience developing in-person, virtual and online courses and supporting materials, such as e-learning modules, facilitator guides, participant materials, job aids, videos, microlearning, and assessments. Strong facilitation skills in person and virtually, with the ability to engage participants and build practical skills using a variety of techniques, including performance support materials. Excellent oral communication and reading comprehension skills in both English and French. Excellent writing skills in at least one of English or French, and strong writing skills in the other; Experience with learning technologies, including an LMS (we use Workday Learning), virtual classroom tools (we use Teams), e-learning authoring tools (we use Articulate Rise), video and screen capture tools (we use Camtasia and Snagit), and Microsoft Office applications. Strong project management, organization and time-management skills, with the ability to manage multiple priorities and deadlines. The following are considered assets: Knowledge of accessibility standards for digital and print learning materials. Experience in a law firm, skilled services environment, legal support services or technical software training. Education or equivalent experience requirements Diploma/degree in adult education, instructional design or a related field, or equivalent experience. Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday. Strong community involvement and a commitment to equity, diversity and inclusion.

📌 Bilingual Learning & Development Trainer/Instructional Designer (Toronto)
🏢 McCarthy Tétrault
📍 Toronto