Embark on a rewarding career as a Work Coach with the Department for Work and Pensions in South West Scotland. Guide individuals on their path to employment while delivering tailored support for financial well-being. This full-time position focuses on developing relationships that empower customers claiming various welfare benefits, including Universal Credit. As a Work Coach, your role will include advising on job searches and supporting individuals facing various challenges. You’ll navigate complex situations with empathy, fostering a supportive setting.

Key Responsibilities
• Assist customers with their benefits claims and queries
• Provide guidance on effective job search practices
• Ensure adherence to the Equality Act in service delivery




• Cultivate trust and motivate through positive engagements
• Stay informed about employment opportunities and aid available
• Manage your caseload effectively and accountably

Requirements:
• Strong ability to communicate with diverse individuals
• Experience in customer-facing roles, particularly in support
• Capability in developing tailored support plans
• Understanding of local employment sectors
• Dedication to inclusivity and exceptional customer service Help create pathways to success and financial independence as a Work Coach with DWP.

📌 Work Coach Role (Canada)
🏢 Government Recruitment Service
📍 Canada