Join XTL as a Customer Service Representative, where your commitment to excellence in customer interactions will drive business success. This role requires sharp communication skills and operational accuracy. As a Customer Service Representative for XTL, your day-to-day operations will be critical in ensuring that all customer commitments are met consistently. You will leverage your skills in a fast-paced environment to foster relationships while effectively managing various logistics duties. Your efforts will directly contribute to customer loyalty as part of XTL’s mission.
Key Responsibilities
• Coordinate and communicate with customers to fulfill expectations
• Ensure accurate order entry and maintain detailed records
• Schedule appointments for pick-ups and deliveries
• Oversee updates and operations in TMS systems
• Process driver payroll and verify compliance with guidelines
Requirements:
• Experience with Microsoft applications and TMS systems
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Team-oriented approach and ability to collaborate
• Capable of managing time and prioritizing effectively Support XTL's customers and enhance your career in this agile role.
📌 Customer Service Representative Role at XTL (Canada)
🏢 XTL TRANSPORT
📍 Canada
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