- Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 40 hours per week
- Education:
- Expérience:

Education

- Secondary (high) school graduation certificate

Work setting

- Private sector
- Retail/wholesale establishment/distribution centre

Tasks

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support

Area of work experience

- Marketing

Specialization/experience (business sales and services)

- Distribution

Security and safety

- Reference required

Work conditions and physical capabilities

- Attention to detail

Personal suitability

- Punctuality




- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner

Screening questions

- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you live near the job location?

Experience

- 1 year to less than 2 years

Employment terms options

- Day

Health benefits

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits

Financial benefits

- Bonus
- Group insurance perks
- Life insurance

Long term benefits

- Long-term care insurance

Other benefits

- Free parking available
- On-site amenities
- Other benefits
- Parking available
- Travel insurance

📌 Contact centre agent (St-Jean-sur-Richelieu)
🏢 Sportdirect.ca
📍 St-Jean-sur-Richelieu