- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 to 40 hours per week
- Education:
- Expérience:

Education

- Secondary (high) school graduation certificate

Work setting

- Hotel, motel, resort

Tasks

- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Perform light housekeeping and cleaning duties
- Provide customer service

Computer and technology knowledge

- Multi-line switchboard




- Word processing software
- Database software
- Central reservation system (CRS)
- Spreadsheet
- Internet

Security and safety

- Criminal record check

Work conditions and physical capabilities

- Attention to detail
- Standing for extended periods

Personal suitability

- Client focus
- Dependability
- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness

Screening questions

- Are you authorized to work in Canada?

Employment terms options

- Early morning

Experience

- 7 months to less than 1 year

Employment terms options

- Evening
- Shift
- Morning
- Night
- On call
- Day
- Weekend
- Overtime available

Health benefits

- Dental plan
- Health care plan
- Vision care benefits

📌 Front desk clerk, hotel (Yellowknife)
🏢 Super 8 Yellowknife
📍 Yellowknife