- Durée de l'emploi: Saisonnier
- Langue de travail: Français
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:

Education

- Secondary (high) school graduation certificate

Asset languages

- English, Middle (1100-1500)

Work setting

- Hotel, motel, resort
- Rural area
- Private sector

Tasks

- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Provide basic information to clients and the public
- Perform clerical duties, such as filing and sorting and distributing mail
- Obtain and process information required to provide customer service
- Greet people and direct them to contacts or service areas
- Operate switchboard or telephone system
- Receive and issue payments

Computer and technology knowledge

- Multi-line switchboard
- Word processing software
- Database software
- Internet
- Switchboard 1-25 lines
- MS Excel
- MS Windows
- MS Word
- Accounting software
- Electronic mail
- MS Outlook

Security and safety

- Bondable
- Criminal record check




- Basic security clearance
- Enhanced reliability security clearance

Work conditions and physical capabilities

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Repetitive tasks

Personal suitability

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness

Screening questions

- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you live near the job location?

Employment terms options

- Early morning
- Evening

Experience

- 1 year to less than 2 years

Employment terms options

- Shift
- Flexible hours
- Morning
- Day
- Weekend
- Overtime available

Financial benefits

- Registered Retirement Savings Plan (RRSP)

Other perks

- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities

📌 Hotel receptionist (La Malbaie)
🏢 Hotel et Pavillons Le Petit Manoir du Casino
📍 La Malbaie