Administrative Assistant

The Opportunity

Blindman Valley Propane is seeking a friendly, organized and dependable Administrative Assistant to join our Red Deer team.

Reporting to the Controller, the Administrative Assistant provides front-line customer service and administrative support. As a key point of contact for customers, visitors and the public, you will help manage incoming calls, customer information, payments, work orders, correspondence and daily office activities.

This position is ideal for someone who enjoys helping people, works accurately with detailed information and can manage frequent interruptions while remaining organized and professional.

Key ResponsibilitiesCustomer Service and Reception

- Serve as a key point of contact for customers, visitors and the public.
- Answer and direct incoming telephone calls promptly and professionally.
- Respond to general inquiries or connect customers with the appropriate team member.
- Greet and assist walk-in customers and visitors.
- Collect and verify customer information to support accurate records and efficient service.
- Take clear and complete messages and ensure timely follow-up.
- Maintain a clean, organized and qualified front-office environment.

Financial and Account Support

- Set up new customer accounts and maintain accurate account information.
- Enter data for work orders, service tickets and invoices.
- Receive and process customer payments.
- Review tickets and supporting information for completeness and accuracy.
- Prepare invoices for cash customers.
- Assist with basic bookkeeping, cashiering and account-support duties.
- Protect confidential customer and financial information.

Administrative Support

- Prepare correspondence, internal documents and basic reports.
- Conduct light research and update databases as required.
- Schedule meetings, staff functions and internal events.
- Assist with calendars, reminders and follow-up activities.
- Review system messages and notifications and ensure they are directed to the appropriate person.




- Provide administrative support to the Controller and other team members.
- Assist with special projects and other duties as assigned.

Mail and Email Administration

- Monitor the general office email inbox and respond to or redirect inquiries.
- Receive, sort and distribute incoming mail.
- Prepare outgoing correspondence and packages for pickup or delivery.
- Coordinate courier services and help ensure packages are delivered on time.

Clerical and Office Operations

- Complete general clerical duties, including scanning, photocopying, faxing, collating and filing.
- Maintain accurate and current paper and electronic filing systems.
- Monitor, order and organize office supplies.
- Support effective communication between the accounting, administration, service and operations teams.
- Identify opportunities to improve customer service and office processes.

Qualifications

- High school diploma required.
- A two-year Office Administration, Business Administration or related diploma is considered an asset.
- One to three years of experience in an administrative, clerical, reception or similar support position.
- Knowledge of standard administrative and office procedures.
- Proficiency with Microsoft Word, Excel and Outlook.
- Accurate keyboarding and data-entry skills.
- Basic bookkeeping, payment-processing or cashiering experience is an asset.
- Strong customer-service and front-office skills.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage telephone calls, emails, payments, scheduling and administrative tasks simultaneously.
- Ability to maintain confidentiality and exercise good judgment.





What You Bring

- Customer Focus: You provide friendly and professional service to customers, visitors and coworkers.
- Communication: You communicate clearly and respectfully by telephone, email and in person.
- Multitasking: You can manage interruptions and changing priorities without sacrificing accuracy.
- Quality: You complete detailed work carefully and take ownership of your results.
- Teamwork: You build positive working relationships and willingly help others.
- Adaptability: You remain calm and solutions-focused as office priorities change.
- Integrity: You handle confidential customer, employee and financial information responsibly.
- Positive Attitude: You bring a helpful, dependable and professional approach to the workplace.

Workplace Safety

- Follow company safety policies and Alberta Occupational Health and Safety requirements.
- Maintain a clean and clutter-free workspace.
- Follow ergonomic practices when using computers and office equipment.
- Use proper lifting techniques when handling office supplies or packages.
- Help maintain a respectful, inclusive and harassment-free workplace.

Physical Requirements

- Ability to sit and use a computer for extended periods.
- Frequent use of a keyboard, mouse, telephone and standard office equipment.
- Ability to occasionally lift office supplies or packages weighing up to 15 pounds.

Why Join Blindman Valley Propane?

- Join an established local company serving Central Alberta.
- Work in a position that connects customer service, administration and daily operations.
- Learn from experienced accounting, service and operations professionals.
- Build valuable experience in customer accounts, work orders, invoicing and office administration.
- Access potential opportunities for additional responsibility and career growth as the business expands.

Pay: $18.00-$22.00 per hour

Expected hours: 40.0 per week

Benefits:

- Dental care
- Extended health care
- RRSP match

Work Location: In person

📌 Administrative Assistant (Red Deer)
🏢 VIMY HR Consulting
📍 Red Deer