Location: Langford, BC
Position type: Full-time, 37.5 hours per week
Pay: $22.00–$28.50 per hour, commensurate with experience

About BuildStrong by CIRP

BuildStrong by CIRP supports the health and well-being of workers in the construction industry and their families. Our team provides access to counselling, case management, and other support services in a welcoming and confidential environment.

Job Summary

We are seeking a reliable, organized, and client-focused Administrative Assistant to support the day-to-day operations of our Langford office.

As the first point of contact for many clients, you will help create a welcoming and supportive environment. Your responsibilities will include answering calls, scheduling appointments, maintaining client records, and providing general administrative support to the team.

You will also provide administrative support to the Chief Executive Officer and Director of Operations as needed. This may include scheduling meetings, booking travel, and assisting with other administrative tasks.

This position is based in our Langford office, a smaller office that works closely with our Burnaby team. While you will have access to support and communicate regularly with colleagues remotely, you must be comfortable managing your day-to-day responsibilities independently with minimal supervision.

Key Responsibilities

Client Services and Reception

- Welcome clients and visitors in a professional, respectful, and supportive manner.
- Answer incoming calls, respond to inquiries, take messages, and direct calls as appropriate.
- Schedule, confirm, and manage client appointments.
- Register clients in accordance with established procedures and assist them with completing forms.




- Provide clients with information about office procedures, policies, and services.
- Help maintain a welcoming, organized, and tidy reception area.

Administrative and Program Support

- Maintain accurate and up-to-date client information in the electronic medical records system.
- Prepare, organize, and maintain administrative records and documents.
- Assist with collecting, compiling, and reporting statistical information as required.
- Support the preparation of reports and other program-related materials.
- Manage incoming and outgoing mail, deliveries, and correspondence.
- Monitor office supplies and assist with inventory and ordering.
- Receive and handle office deliveries and supply orders.
- Complete other administrative tasks as needed to support office and program operations.

Leadership Support

- Provide administrative assistance to the Chief Executive Officer and Director of Operations as needed.
- Assist with scheduling meetings, coordinating calendars, and booking travel.
- Support other administrative projects or tasks as requested.

Qualifications and Skills

- Strong organizational and time-management skills, with the ability to prioritize competing tasks.
- Ability to work independently, take initiative, and use good judgment with minimal supervision.
- Strong communication and interpersonal skills,



both in person and over the phone.
- A professional, compassionate, and client-focused approach.
- Ability to handle sensitive information and maintain client privacy and confidentiality.
- Strong computer skills and comfort working with databases, electronic records, and office systems.
- Ability to work collaboratively with colleagues both in person and remotely.
- Ability to adapt to changing priorities and solve routine problems.

Assets

- Experience in an administrative, reception, or client service role.
- Experience in a health care, counselling, community services, or similar setting.
- Experience with Microsoft Office applications, including Microsoft Teams.
- Experience providing front-line services to marginalized populations.
- Experience with community outreach.
- Experience with electronic medical records or client management systems.

What We Offer

- Generous paid vacation package.
- Additional paid days off.
- Paid mental health days.
- Extended health benefits program.

Applications will be reviewed, and interviews may be conducted on a rolling basis before the closing date. Interested applicants are encouraged to apply as soon as possible.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Job Type: Full time

Pay: From $25.00 per hour

Expected hours: 37.5 per week

Benefits:

- Extended health care

Education:

- Secondary School (preferred)

Experience:

- administrative assistant: 2 years (required)
- receptionist: 2 years (required)
- Scheduling: 1 year (required)

Language:

- English (required)

Work Location: In person

📌 Administrative Assistant/Receptionist (Langford)
🏢 CIRP
📍 Langford