We are looking for an experienced, dependable, and highly organized Dental Administrator to join our busy and growing dental practice in Mississauga.

The ideal candidate will have a minimum of 2 years of dental administration experience and a strong understanding of dental office operations, patient scheduling, insurance processing, billing, and patient communication.

We are seeking a motivated individual who is confident, proactive, and able to hit the ground running. The successful candidate must be a quick learner, take initiative, manage multiple responsibilities efficiently, and work independently with minimal supervision once familiar with our office protocols.

We value team members who are reliable, detail-oriented, professional, and willing to go above and beyond to support our patients and team.

Key Responsibilities

- Manage daily front desk operations while ensuring an exceptional patient experience.
- Coordinate appointment scheduling, confirmations, cancellations, and patient recalls.
- Answer incoming calls, respond to emails, and handle patient inquiries professionally and efficiently.
- Process dental insurance claims, predeterminations, and patient payments accurately.
- Verify insurance eligibility and benefits, and clearly communicate treatment estimates and out-of-pocket expenses.
- Follow up with patients regarding outstanding treatment plans, unscheduled appointments, and pending insurance claims.
- Monitor patient accounts, outstanding balances, and collections.
- Maintain accurate and updated patient records and documentation.
- Work closely with dentists, hygienists, and dental assistants to ensure efficient scheduling and smooth daily operations.




- Follow established office policies, procedures, and administrative protocols.
- Identify and resolve administrative issues independently and proactively.
- Take ownership of daily responsibilities and assist the team wherever needed.

Qualifications & Requirements

- Minimum 2 years of dental administration or dental reception experience is REQUIRED.
- Dentrix experience is preferred.
- Strong knowledge of dental insurance, claims submissions, predeterminations, billing, and collections.
- Experience coordinating treatment plans and communicating financial information to patients.
- Excellent communication, organizational, and interpersonal skills.
- Ability to multitask, prioritize responsibilities, and remain organized in a fast-paced environment.
- Strong attention to detail, problem-solving skills, and ability to work independently.
- Must be reliable, punctual, professional, and committed to providing excellent patient care.
- Positive attitude, strong work ethic, and willingness to support the team.
- Ability to learn quickly, adapt to new procedures, and take initiative without constant direction.
- Comfortable managing a busy dental office and handling multiple priorities with confidence.

Schedule & Availability

This is a full-time position requiring availability for:

- Two evenings per week:



12:00 PM – 8:00 PM
- Alternating Saturdays: 8:00 AM – 4:00 PM
- Additional weekday shifts as scheduled.

Applicants must be available to work the required evening shifts and alternating Saturdays to be considered.

What We Offer

- Friendly, supportive, and professional team environment.
- Established and growing dental practice.
- Competitive compensation based on experience and qualifications.
- Opportunities for professional growth and development.
- A workplace that values teamwork, accountability, initiative, and exceptional patient service.

How to Apply

If you are an experienced Dental Administrator who is organized, confident, takes initiative, and thrives in a busy dental setting, we would love to hear from you!

We are looking for someone who can step into the role quickly, take ownership of their responsibilities, and make an immediate positive contribution to our team.

Please apply with your updated resume outlining your relevant dental administration experience.

Pay: $22.00-$28.00 per hour

Expected hours: No less than 37.0 per week

Benefits:

- Company events
- Dental care
- Extended health care
- On-site parking

Ability to commute/relocate:

- Mississauga, ON L5V 2Y1: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you have a certificate/diploma in Dental Office Administration?

Experience:

- Dental receptionist: 2 years (required)
- Dental Adminstration: 2 years (required)

Licence/Certification:

- CPR Certification (preferred)

Location:

- Mississauga, ON L5V 2Y1 (preferred)

Work Location: In person

📌 Dental Administrator (Mississauga)
🏢 Heartland Health
📍 Mississauga