Job Overview

The Maintenance Person is responsible for the hands-on upkeep, repair, and guest-readiness of vacation rental homes, suites, cabins, and short-term rental properties across the Samson Waters portfolio. This position plays an significant role in ensuring each property is safe, functional, well-presented, and ready for guest arrivals, with a primary focus on hot tub maintenance, snow removal, preventative maintenance, property maintenance, and responding to maintenance issues during guest stays. The role requires travel between multiple residential properties and involves working independently for most of the day. The successful candidate must be reliable, proactive, hands-on, physically capable of performing maintenance and snow removal duties, comfortable troubleshooting issues on their own, and able to understand that in vacation rentals some maintenance issues are time-sensitive and must be addressed around guest arrivals and during guest stays. The role requires a valid BC driver's licence and a reliable vehicle, and requires the ability to work outdoors in winter conditions and to safely handle hot tub chemicals and maintenance equipment. This may be an opportunity for contract work.

Responsibilities

- Hot Tub Maintenance and Troubleshooting
- Snow Removal: Shovelling and Snow Blowing
- General Property Maintenance and Ongoing Work, as described below
- Respond to maintenance tasks assigned through Breezeway from housekeeping, guests or management.
- Prioritize guest-impacting and safety issues, followed by pre-arrival items and general repairs.
- Handle minor repairs such as leaky taps, running toilets, clogged drains, door handles, locks, light bulbs, smoke/CO detector batteries, furniture repairs and touch-up paint.
- Troubleshoot appliances, heating, fireplaces, Wi-Fi/TVs and keypad locks.
- Check for and report water leaks,



frozen pipes and heating failures.
- Take before-and-after photos and add notes to Breezeway tasks.
- Escalate work outside the scope of the position, including plumbing, electrical, gas and major appliance repairs, to management so the appropriate trade can be booked.
- Track parts and supplies used and flag receipts for expense recording.
- Regularly walk exteriors and common areas and report hazards or damage.
- Keep supplies stocked, including hot tub chemicals, ice melt, bulbs, batteries, filters and basic hardware.
- Complete seasonal preparation and preventative maintenance.
- Be available for urgent guest-related issues such as no heat, no water, lockouts or a hot tub being down.
- Communicate daily with Operations regarding completed and outstanding tasks.

Requirements

- ● Previous maintenance, handyman, property management, hotel/resort, janitorial or trades experience is an asset; equivalent combination of experience and willingness to learn will be considered.
- Demonstrated ability to work independently, follow detailed instructions, and complete tasks within scheduled deadlines.
- Strong troubleshooting and problem-solving skills, with the ability to diagnose minor building, appliance, and hot tub issues before escalating.
- Basic knowledge of building systems, mechanical maintenance, and safe use of hand and power tools.
- Working knowledge of hot tub water chemistry, chemical handling, and sanitization is an asset; training may be provided.




- Sound understanding of safe work practices; WHMIS training is an asset and may be provided.
- Ability to communicate professionally by phone, text, email, or scheduling app as required.
- Strong attention to detail and commitment to safety, presentation, and property standards, with the ability to manage multi-property assignments.
- Comfortable working outdoors in winter conditions and able to respond to after-hours or emergency maintenance calls.
- Valid BC driver's licence, reliable vehicle, and valid insurance required.

This role involves light to moderate maintenance and snow removal work; however, candidates must be able to safely perform the regular physical demands of the position, including:

● Standing, walking, bending, reaching, lifting, carrying, pushing, pulling, kneeling, crouching, and repetitive movements.

● Lifting and carrying tools, equipment, hot tub chemicals, snow removal equipment, supplies, and materials, typically up to 50 lbs, with assistance available for heavier items.

● Operating a snow blower and other powered equipment over uneven ground and in cold conditions.

● Climbing stairs, ladders, and moving between indoor and outdoor areas.

● Working with cleaning and maintenance products, hot tub chemicals, disinfectants, dust, pet hair, and other common household allergens.

● Working outdoors in winter weather, snow, ice, and cold temperatures for extended periods.

● Working within scheduled turnover windows and occasionally in changing weather conditions when travelling between properties.

requests for a full job description and enquiries regarding contractor role can be sent to Sarah Best, at [email protected]

Pay: $30.00-$35.00 per hour

Benefits:

- Casual dress
- Flexible schedule
- On-site parking
- Paid time off

Work Location: In person

📌 Maintenance Worker (Vernon)
🏢 Samson Waters
📍 Vernon