Run the store. Build the team. Grow with us.

Laurier Optical Carleton Place is an independently owned franchise inside the Carleton Place Regional Health Hub, a medical building with about 15 physicians and an optometry clinic on site. We opened in 2026, and this is the first store in a planned multi-location group.

The owner is an investor, not an operator. We’re looking for an experienced manager who wants to run a business, not just a shift, and to grow into a multi-store role as we expand.

What you’ll own

People and HR

- Hire, onboard and train the team: sales associates, front desk and lab support
- Scheduling, timesheets and payroll preparation
- Coaching, performance reviews and day-to-day HR: attendance, leave, documentation
- Make sure a licensed optician is on site for every dispensing day

Sales and the numbers

- Own the store’s results: sales, exam bookings, conversion, average sale, Google reviews
- Coach the team to close: good, better, best on every quote, and follow up every “I’ll think about it”
- Weekly report to the owner, monthly review against budget
- Control labour, discounts and expenses, with transparent pricing on every sale

Clinic and patients

- Run clinic days with the optometrist: full schedules, no cancelled clinics, smooth patient flow
- Insurance billing across carrier portals, claims and follow-ups
- Handle escalations and service recovery

Lab and suppliers

- Own the lab relationship: order accuracy, turnaround, remakes and credits
- Check every lab invoice against orders, including multi-pair discounts and credits
- Electronic lens ordering through our practice system
- Supplier invoices and receipts uploaded to bookkeeping every week

Operations and compliance

- Opening and closing, cash and end-of-day, inventory and ordering
- Keep the store inspection-ready: workplace postings, fire safety, health and safety,



Ministry of Labour standards
- Patient privacy (PHIPA), franchise standards, mail and vendor correspondence

Growth and community

- Build local traffic: physicians in the building, seniors’ residences, gyms, daycares, local businesses and community boards
- Run seniors’ days, neighbour discounts, door-to-door and seasonal promotions, and track what each one brings in
- Work with our marketing agency on content and campaigns
- Help plan and open future locations

What you bring

- 5+ years managing a store, clinic or practice, with full responsibility for staff and results
- You love people. Greeting a customer, remembering their name and making their day gives you energy, and you’ve been doing it your whole career
- A track record of hiring and keeping good people
- Comfortable with numbers: you know your sales, labour and margins every week
- Detail-oriented with suppliers and invoices. Money left on the table bothers you
- You finish what you start, without being chased
- Looking for a long-term role, 3+ years

Strong assets

- Optical, optometry, dental, pharmacy or medical clinic management
- Insurance billing experience
- Experience opening or turning around a store
- Living in or near Carleton Place, Almonte, Perth, Arnprior, Kanata or Stittsville

What you get

- $60,000–$72,000 base, plus a performance bonus tied to store results
- Full authority to run the store within a proven system
- A transparent path to a multi-store or area manager role as we grow
- Paid vacation and staff eyewear pricing
- A medical-building location with weekday hours

To apply: send your resume. If you’ve spent your career with people and running a store, your CV will speak for itself. A few lines on one result you’re proud of are welcome, but not required.

Pay: $60,000.00-$72,000.00 per year

Benefits:

- Paid time off
- Store discount

Work Location: In person

📌 Store Manager – Optical Retail & Clinic | Carleton Place
🏢 Laurier Optical - Carleton Place
📍 Carleton Place