Airbnb is seeking a Senior Quality Lead for AirCover to own the quality program across global operations, including BPO partners. You will lead the development and execution of the quality strategy, ensuring rigorous evaluation, root-cause analysis, and data-driven improvements. This role demands strategic leadership in a high-stakes, complex setting with cross-functional collaboration. The position involves building scalable QA processes, partnering with executive teams, and driving
📌 Global Quality Leader (Canada)
🏢 Airbnb
📍 Canada
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