Student service expertise defines this Senior Academic Administration Officer position at the University of Ottawa’s Main Campus. Support students through informed administrative decisions.

As a senior officer in Student Affairs, you will assess student needs, interpret policies, and provide above average client service. You will plan interventions, evaluate academic files, and coordinate with colleagues, faculties, and services. The position supports students across programs of study, from admissions and registration through retention, mobility, and graduation.

Key Responsibilities:

- Evaluate student needs and identify applicable policies and procedures
- Plan interventions and provide recommendations addressing student issues
- Follow up on files to meet academic and administrative timelines
- Assess admissions,



registration, academic performance, and graduation files
- Direct students to appropriate services and authorities

Requirements:
- Experience evaluating student requests and academic files
- Ability to interpret and apply policies and procedures
- Ability to provide above average client service
- Ability to analyze relevant academic and administrative data
- Availability to attend graduation ceremonies and university events

Support student success at the University of Ottawa through academic administration, file evaluation, interventions, and responsive client service.

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📌 Senior Academic Administration Officer (Ottawa)
🏢 University of Ottawa
📍 Ottawa