Job Summary

KEY DUTIES

- Drive top-line revenue
- Attract current business
- Maximize booked events and building outside catering
- Main client contact for event workflow, from lead to completion.
- Diligent management of the event calendar is required to avoid double bookings while maximizing the number of events.
- Provide complete details to key team members within brand standard timelines
- Promptly issue detailed, accurate billing and urgently collect payments post-event.
- Work with GM/CEO on marketing campaigns, asset creation and proofing
- Reports to the GM/CEO on team/environmental operational issues, proposing timely, sustainable solutions
- Complete weekly schedules that align with forecasts and labor targets
- Enforce service standards and ensure guest satisfaction
- Uphold all quality standards related to all food and drink
- Accurate reporting of sales and labor numbers
- Assist in approving all new hires and training paths
- Ongoing training and development of team members
- Enter accurate KPIs weekly related to events
- Conduct weekly BEO meetings with all key team members
- Ensure daily team compliance with provincial and local health authority safety and sanitation standards




- Handle team and client concerns when required and escalate as needed
- Timely ordering and reasonable stocking of FOH inventory (liquor, wine, beer, smallwares, bar consumables, non-alcoholic beverages) based on usage
- Ensure deliveries arrive on time and all items are accounted for and properly stored

ADDITIONAL DUTIES

- Implement all policies, procedures, marketing, or any other directives outlined by GM/CEO
- Ensure effective and timely pre-shift
- Maintain daily log entry via Push
- Place weekly linen orders to ensure all items arrive in time
- Order drink tickets as needed
- Work weekly schedule with mínimal deviations
- Attend off-site events looking for new business opportunities
- Maintain vendor relationships
- Provide accurate and thorough financial reporting on as needed basis

Pay: $48,000.00-$70,000.00 per year

Benefits :

- Dental care
- Extended health care
- Paid time off

Experience :

- Hospitality: 5 years (required)
- Sales: 2 years (required)

Location :

- Calgary, AB (required)

Work Location: In person

📌 Sales and Events Manager (Calgary)
🏢 Grafton Street
📍 Calgary