- Assist customers in locating products and answer questions about store offerings
- Operate POS systems for checkout, handle cash transactions, and manage cash handling responsibilities accurately
- Restock shelves, organize merchandise, and ensure proper merchandising standards are maintained
- Conduct product demos and upsell items to enhance customer experience and increase sales opportunities
- Maintain cleanliness and organization of the store environment
- Manage inventory levels and communicate stock needs to management
- Provide exceptional customer service through friendly communication, phone etiquette, and active listening
- Support promotional activities and assist in merchandising efforts to maximize sales potential
- Use organizational skills to prioritize tasks efficiently during busy hours
Skills
- Solid communication skills in English; bilingual abilities are highly desirable
- Experience with retail sales, cashiering, POS systems,
and cash handling procedures
- Excellent organizational skills with the ability to manage time effectively in a fast-paced environment
- Basic math skills for handling transactions accurately
- Customer service expertise with a focus on positive interactions and problem-solving
- Ability to perform product demos and upsell products confidently
- Knowledge of merchandising principles to enhance product presentation
- Familiarity with technology sales or technical sales is advantageous
- Multilingual capabilities to serve diverse customer bases effectively
- Professional phone etiquette for engaging with customers over the phone or via digital communication channels