Our client, located in Burlington, Ontario, is looking for an Automotive Finance Manager.
Position Summary
We are seeking a highly motivated individual with a positive attitude and a willingness to work in a positive team atmosphere. This position is an integral role at the dealership, serving as the front-line service representative responsible for providing our customers with an exceptional experience while ensuring their financial service needs are met.
Duties and Responsibilities
- Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products and other options
- Locating competitive rates to encourage customer sales
- Verifying that all paperwork is filled out in full, completed correctly, and filed properly
- Establish and maintain strong relationships with lending institutions that have multiple program options and competitive rates
- Seeking out new programs that will benefit customers and encourage them to buy
- Ensuring strict compliance with OMVIC and all Ontario Motor Vehicle regulations
- Training the sales team on available financing and programs to ensure they promote these to customers
- Coordinate non-dealer-supplied after-market items with the service department
- Communicate with and support other areas of the dealership. Support Manager and Sales Team in all areas of need, desking deals, assisting customers, supervising the sales floor, etc.
- Take ownership of and successfully resolve problems as required
- Maintain a team atmosphere and positive floor culture at all times
- Consistently model our Company Core Values
Qualifications
- 2 - 5 years Automotive Financial Services experience
- Adaptable to a fast-paced environment
- Exceptional written and verbal communication skills to explain complex programs to customers
- Good knowledge of financial compliance requirements
- Analytical and problem-solving skills to assist customers in finding the right vehicle that suits their financial situation
- Advanced negotiation skills to get the customer the best rates
- Robust sales and closing skills
Additional Requirements
- Up-to-date OMVIC license
- Valid driver's license
- Ability to work Monday to Friday, 8 am to 5 pm. Saturdays are required .
- Ability to realistically and reliably commute to Burlington, Ontario
Who You Are :
- Customer Centric
- Team Player, open to friendly competition
- Organized with the ability to problem-solve
- High attention to detail
What We Offer :
- Training & Mentorship
- Full Benefits Package
- Competitive Salary PLUS Performance-Based Bonus
- 2 Weeks Vacation to Start
- A Positive Culture within the Workplace
- Staff Events - BBQS, Food Trucks
Ready to join a team that’s passionate about delivering exceptional customer experiences'
We are an equal opportunity employer committed to maintaining a diverse and inclusive workforce. Accommodations for disabilities will be provided, on request, to support a job applicant’s participation in any aspect of the recruitment process.