Overview

Responsibilities

- Manage patient scheduling, appointment confirmations, and follow-ups using EMR systems (Plexia)
- Verify MSP coverage of patients
- Handle medical billing and coding, and documentation review with accuracy
- Maintain and update medical records
- Assist with intake procedures, including patient registration and data entry using multi-line phone systems and office management software
- Support front desk operations by greeting patients, managing phone etiquette, and providing exceptional customer service
- Review clinical documentation for completeness and accuracy; support care plan documentation and review processes
- Perform administrative support tasks such as filing, data entry (including 10 key typing), and managing office supplies
- Facilitate communication between patients, providers, and hospitals/medical offices to ensure seamless care delivery
- Maintain confidentiality of all patient information
- Organize charts for surgery/prepare surgical packages for hospitals

Qualifications





- Proven experience in a medical office setting or healthcare clinic setting: experience in ophthalmology/optometry is an asset
- Proficiency with EMR systems is a plus
- Strong knowledge of medical terminology, and medical billing procedures
- Familiarity with health information management standards
- Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and office management software
- Exceptional organizational skills with the ability to multitask efficiently in a fast-paced workplace
- Bilingual abilities (English/Chinese) are preferred to serve diverse patient populations effectively
- Strong communication skills with professional phone etiquette and customer service orientation
- Previous experience supporting front desk operations or medical reception duties is highly desirable

Pay: $20.00-$30.00 per hour

Benefits :

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Medical Office Administrator (Vancouver)
🏢 Dr Vincent Tony Wong MD
📍 Vancouver