About the Role

Key Responsibilities

- First point of contact for clients, either by phone or at our front desk.
- Work as a customer service concierge to reply to customers through our ticketing system
- Develop a detailed understanding of our products and processes.
- Open incoming office mail and direct accordingly.
- Send out customer cheques by mail as required.
- Printing, photocopying and scanning.
- Maintain a digital file for receiving mail.
- Monitor inventory of office supplies and order supplies as approved by the Director, Customer Service and Administration.
- File paperwork and update databases, ensuring that records are current, accurate and legible.
- Maintain strict confidentiality and security of business information.
- Draft presentation materials such PowerPoint slides, handouts, and agendas.
- Prepare items for shipping and liaise with local providers for pick-up and delivery
- Arrange/book for lunch meetings and other events.
- Responsible for maintaining kitchen supplies/ facilities duties - main contact for property maintenance.
- Maintain a log of incoming mail, dealer cheques and remittances.
- Responsible for making travel arrangements.
- Edits and proofreads documents to ensure accuracy when asked.
- May perform duties involving simple mathematical calculations.
- Performs other related duties as assigned.

Qualifications





- Bachelor’s degree preferred or equivalent experience.
- 3+ years in a customer-facing or administrative role; hospitality experience is a plus.
- French language written and verbal - preferred, English mandatory
- Exceptional verbal and written communication skills.
- Strong interpersonal skills and a friendly, approachable demeanor.
- Proficiency in Microsoft Office Suite and basic office equipment operation.
- Ability to multitask and manage time effectively in a fast-paced setting.
- In office 5 days a week from our Oakville location

Key Competencies

- Professionalism and polished presentation
- Customer service orientation
- Attention to detail
- Problem-solving and adaptability
- Team collaboration

Pay: $50,000.00-$60,000.00 per year

Benefits :

- Paid time off

Application question(s):

- Do you have proficiency with Google workspace (Slides, Sheets, Docs)?
- Our office is located in Oakville, a 5-minute drive from Bronte GO Station. Are you currently within commuting distance and comfortable working on-site?
- Do you have experience handling office equipment (printers, scanners, phones, mail systems)?

Language :

- English (required)
- French (preferred)

Licence/Certification:

- RIBO License (required)

Work Location: In person

📌 Clerical Administrator & Client Concierge (Director of First Impressions) (Oakville)
🏢 Miller
📍 Oakville