PrincipalDeliveryManager GlobalSoftwareconsultancy Halifax(hybrid) AsaPrincipalDeliveryManager,youwillbeaccountableforleadingthedeliverycapabilityfortheSectorintheDigitalServicesbusinessunit,workingcloselywithdeliverymanagerstoensuresuccessfulandefficientdeliveryofmu Youwillempowerandsupportteamstoperformwell,learnandgrowinamannerthatisconsistentwithcompanyvalues.
Youwillstrengthenandensuresuccessfuldeliveryacrossengagementsthatwillbenefitusinwinningnewbusinesswith Asthisisaseniormanagementrole,youwillalsobeexpectedtotakeonadditionalmanagementresponsibilitiesasrequired. YouWillBeResponsibleFor
- Leading&championingateam;–youwilllead,motivateandempowerteamswithinyourcapabilitytocreateapositiveandcreativecultureforourpeopletoperformwell,learnandgrow:
- Putpeoplefirst&developothers;–You’llmanage,coachanddevelopasmallnumberofseniorstaff,withafocusonmanagingemployeeperformance
- Ensureallteammembershavecleargoals,receiveregularfeedbackandhavetimelyandconstructiveappraisals.
- Haveaccountabilityforstaffingandon-boardingofnewteammembers.
- Actastheescalationpointforissuesrelatingtoanindividual,teamorproject.
- Buildandmaintainconstructiveandcollaborativerelationshipswiththeclient,othersuppliersandthird-partystakeholders.
- Providingdeliveryleadership-Understandcriticalsuccessfactorsandanticipateindustrytrendsfortheclientsandprojects(beyondthetraditionalmeasures:ontime,onbudgetandtoagreedscope)andensureeachworkstreamhasa
- Deliveringcommerciallyviableservices–youwillberesponsibleforachievingorexceedingprofitabilitytargetsplusaccurateandtimelyforecastingandreportingofprojectvariables(revenue,staffing,workinprogress,debte
- Nurturingourcustomerbase–Youwillunderstandindustrytrendsandanticipatecustomerneeds.




Youwillmanagerelationshipswithourcustomersandlookingforopportunitiestoaddvaluetotheclient,increasingtheROIthatclients
- UnderstandcurrentthinkingfromtheTechnology,ExperienceDesignandConsultingcapabilitiesanddrivealignmentaccordingly.
- Encourageinnovationintechnologyandprocessbothwithintheprojectandoutsidetheproject.
- Proactivelyassistwithrecruitmentactivitiestoenablestableorganisationalgrowth
- Beingapointofescalation–Yourexpertisewillbeleveragedtohelprespondtocustomerneedswithprecisionandefficiency
- InnovationandContinuousImprovement–youwillberesponsibleforleadingandimplementingprocessefficienciestothebenefitofourcustomers,encouraginginnovationintechnologyandprocess
- YouwillalsosponsorinitiativeswithinyourcapabilityorwiderBU.
UnderstandcurrentthinkingfromtheTechnology,ExperienceDesignandConsultingcapabilitiesanddrivealignmentaccordingly.
- Proactivelyassistwithrecruitmentactivitiestoenablestableorganisationalgrowth
- Provideassuranceandgovernance–youwillensureappropriateprojectgovernancearrangementsandtechnicalqualitystandardsaredevelopedWorkwiththeassurancefunctiontoperform/supporthealthchecks,riskassessmentsanda
- Comply,andensuresteammemberscomply,withallconfidentialityandnon-disclosurepoliciesandagreementsandensurethesecurityofinformation,atalltimes.
Youwillensureappropriateprojectgovernancearrangementsandtech




- Developingbusiness-SupportfuturegrowthbyworkingcloselywithRegionalSalesDirectors,AccountExecutives,CustomerSuccessManagers,assistingwhererequiredwiththesales/procurementcycletobestpositiontowinprofita
- Beingarolemodel-You’llsupportyourcolleaguesandreconciletheneedsoftheindividualwiththeneedsoftheteamorWorkdaywhilstembodyingthevalues.
You’llbethepersonpeoplelookupto–peopletrustyourdecisionsbecausethey
- Puttingpeoplefirst&developingothers;–You’llmanage,coachanddevelopasmallnumberofstaff,withafocusonmanagingemployeeperformanceandassistingintheircareerdevelopment. Minimum(essential)Requirements
- Minimumof10yearsofdemonstrablesuccessmanagingthedeliveryoftechnology-basedprojectsusingagilemethodology.
- Substantialexperienceinmanagingandleadingprojectteamsincludinglinemanagementresponsibility.
- Evidenceofdevelopingandmanagingsoundclient-supplierrelationshipsandgoodknowledgeofatleastoneindustryvertical(e.g.
FinancialServices,HealthorGovernment).
- Broadtechnologyexperience,awarenessofcurrenttechnologytrendsandasolidunderstandingofcontemporarysoftwareengineeringpracticesandbehaviours.
- Evidenceoftakingresponsibilityforcontractandcommercialtermsonprojects.
- Experienceofadheringtorobustprojectgovernanceandtechnicalqualitystandards.
- Strongabilitytomakereasoneddecisionsunderpressuretakingabalancedviewofclientdemands,commercialinterestsandtheimpactontheteam.
- Provenabilitytomanage,motivateandempowerteamsandleadbyexample.
- Strongcommercialawarenessandsoundunderstandingofprojectdynamics,particularlyinamulti-supplierenvironment.
- Affable,credibleandcancommunicateeffectivelywithclientsandcolleagues,includingformalpresentations.
- Excellentinterpersonalskillsandstrongnegotiatingprowess.
- Excellentteamplayercapableofdeliveringresultsinlessthanperfectcircumstances.
- Haveanaturalwillingnesstoshareinformationfreely.
- Mature,firmbutnon-confrontationalstyle.
- Highly

📌 Principal Delivery Manager (Halifax Regional Municipality)
🏢 MPA Recruitment
📍 Halifax Regional Municipality