Job Description - Cottage Manager

Canada’s top name in luxury real estate rentals is looking for Cottage Managers to join our growing and dynamic team.

Jayne’s Luxury Rentals is a full-service, Luxury Property Rental Agency with over 300 properties in the Muskoka, Kawarthas, Collingwood, The Blue Mountains and Toronto areas. Jayne’s was recently named one of “Canada’s Top Growing Companies” by Globe & Mail Report on Business.

Jayne's Luxury Rentals is seeking professional, organized, seasonal staff, to assist in greeting and managing our cottage rental guests this summer. The Cottage Manager position involves the following:

- What You will be Doing_
- Familiarizing yourself with properties to ensure you are comfortable with amenities, locations of equipment, operations of appliances, special features and unique points that need to be communicated to the guests. Cottage Managers should try to become “experts” of their assigned properties and consult with colleagues and owners for guidance when needed
- Ensuring properties with upcoming bookings are "rental ready". This process involves an audit, pre-rental inspection(s), housekeeping inspections, potential minor cleaning (i.e., wiping down counters, cleaning BBQ, arranging outdoor patio cushions), staging the property with guest essentials (i.e., welcome gift, flowers, shampoo, soaps), etc.
- Coordinating arrival times for guests. During the guest arrival, you will conduct a property tour, relay important property information from the owners, collect signed waiver(s), and ensuring that all concierge services ordered have been delivered (i.e., groceries, water toys, small appliances etc.)




- Ensuring standards and expectations for guests and owners are exceeded by troubleshooting any issues that arise during the rental in a timely manner
- Attending weekly Cottage Manager meetings at the Jayne's Port Carling office to review upcoming reservation details
- Conducting property post-inspections following the departure of the guest. Inspect property for any damages and ensure turnover and return to owner preparations are up to Jayne's Luxury Rentals quality standard
- Liaise with the Jayne’s team to facilitate maintenance/repair/solutions
- Performing other ad hoc requests
- The Skills and Requirements_
- We are looking for local residents and/or summer cottagers who are familiar with the Muskoka area, as well as its various offerings, amenities and events
- Embrace and adopt change in a fast paced and constantly evolving work environment
- Listen attentively and ask probing questions to clarify the problem/concern at hand
- Great attention to detail
- Ability to identify opportunities for improvement with process efficiencies
- Experience in the accommodation/hospitality industry is an asset
- Essentials_
- Valid G license with a clean drivers abstract, reliable transportation - as travel is required for this position. A monthly car allowance is distributed and rental cars are available for extended distances.
- Criminal Record Check
- Cell phone with data plan
- Ability to work a adaptable schedule including nights, weekends, and holidays
- Ability to self-schedule and prioritize
- Details_

Job Type : Full Time, Seasonal

Job Types : Full-time, Seasonal Contract length: 3 months

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Language :

- English (required)

Work Location: In person

📌 Cottage Manager (Port Carling)
🏢 Jaynes Luxury Rentals
📍 Port Carling