About Us
At Key Metrix Inc, we specialize in providing individualized case and care management to survivors of traumatic injury.
We believe clients deserve client and family-centred services within their homes and community.
Location:
Niagara Region
Job Description
We are seeking compassionate individuals to join our team as Caregivers for clients with acquired brain injuries and physical disabilities. As a Caregiver, you will provide client-centered care in residential and community settings. Duties and
Responsibilities:
• Administer medication as directed.
• Support clients with basic household tasks such as cooking, cleaning, and laundry.
• Participate in cleaning client apartments and maintaining a safe environment.
• Aid clients in meal planning and grocery shopping.
• Prepare and cook meals with adherence to safe food handling standards.
• Provide transportation and accompany clients to appointments.
• Monitor clients' physical and mental condition, reporting any changes.
• Document all care provided accurately and promptly.
• Facilitate physical, recreational, social, and educational activities.
• Recognize and respond to crisis and emergency situations appropriately.
• Ensure safe transportation practices, including possessing a valid driver's license and a reliable vehicle.
• Provide input on client scheduling and program development.
• Operate office equipment and report any maintenance issues.
• Maintain knowledge of fire and emergency procedures.
• Perform other related duties as required. Working
Conditions:
• May be exposed to infection, tobacco smoke, domestic pets and behaviorally difficult clients when in residential and/or community settings.
• Must be able to handle the working environment changes from one residential and/or community setting to the next. Experience & Qualifications
Education:
Minimum one-year PSW Certificate or equivalent.
Experience:
Minimum one year of direct experience in in-home personal care or community-based home care. Experience with clients with mental health, dementia or addictions is a must. Knowledge/Skills Required
• Excellent interpersonal and communication skills.
• Proficiency in using tablet and/or smartphone technology.
• Ability to provide personal care effectively and safely.
• Strong time management, organizational, and coordination skills.
• Ability to problem-solve, maintain confidentiality, and work independently.
• Understanding of the needs of individuals with acquired brain injuries or physical disabilities. Conditions of Employment
• Must be willing to work overnight shifts as needed.
• Must be open to work weekends on rotation.
• Must hold a valid G2 or higher driver's license issued in Ontario and possess a reliable vehicle.
• Maintain current certifications as applicable.
• Willingness to work with clients of all ages.
• Possess a Standard First Aid and CPR Certificate.
• Ability to work flexible schedule.
• Criminal record check required upon hiring.
📌 Community Reintegration PSW Niagara Region (Thorold)
🏢 Key Metrix
📍 Thorold
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