Overview

The Automotive Service Advisor is the customer’s guide through the vehicle repair process, connecting customer concerns with the service team’s work. You’ll explain recommended repairs, coordinate service updates, and help customers make informed decisions in a qualified, welcoming environment.

Responsibilities

- Listen to customer concerns, gather vehicle information, and communicate repair needs clearly to technicians.
- Prepare and explain repair recommendations, estimates, and service options; support sales and appropriate upselling.
- Coordinate repair progress, provide timely updates, and maintain accurate service records.
- Process payments and handle cash accurately while delivering attentive customer service.

Requirements

Strong customer service and communication skills, practical mechanical knowledge,



and the ability to explain automotive repair recommendations clearly, coordinate details, and handle cash accurately. Mechanical knowledge, and familiarity with automotive repair services are valuable; sales ability and confidence identifying appropriate repairs can help customers understand relevant service options. Your impact: Clear coordination helps customers make informed choices and enables technicians to focus on completing repairs.

Pay: From $59,033.26 per year

Benefits:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Experience:

- Service Advisor: 5 years (required)

Licence/Certification:

- Drivers License (required)

Work Location: In person

📌 Automotive Service Advisor (Calgary)
🏢 Minute Muffler 32nd Ave
📍 Calgary