Join Customertimes as a Senior Project Manager for a Salesforce patient scheduling solution. Lead delivery processes within a hybrid work model while engaging with diverse teams. In this key role, you will oversee the delivery of a critical Salesforce solution for a national specialty infusion clinic. You will manage a team comprising a Solution Architect, developers, and consultants, while ensuring accountability for all deliverables. Your leadership will guide the project through complex change controls and governance practices.

Key Responsibilities
• Own the full delivery of Salesforce project scope
• Allocate tasks with the Solution Architect and Scrum Master
• Monitor offshore team velocity and manage sprint commitments




• Control changes with detailed assessment and documentation
• Facilitate daily and bi-weekly project governance meetings

Requirements:
• 8+ years in program or delivery management
• 4+ years leading Salesforce implementations
• Experience with fixed-price milestone projects
• Familiarity with healthcare or regulated-industry delivery
• Salesforce Administrator certification required Lead impactful projects at Customertimes with a focus on Salesforce and effective team collaboration.

📌 Senior Project Manager at Customertimes (Toronto)
🏢 Customertimes
📍 Toronto