Senior Manager, Strategic Management and Market Insights

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Transformation Office (TO) plays a pivotal role in driving the transformation journey. Its purpose is to set the direction and cadence for transformation programs, ensuring the Club’s future growth and sustainability of its existence and developing into a healthy, high-performing organisation.

The Department

As part of TO, the Corporate Strategy & Business Planning Office (CSBPO) focuses on supporting the CEO and BOM to define, implement and govern corporate strategy, and to uphold the Club’s integrated business model. This includes corporate strategy development, gaming revenue management, strategic‑led Integrated Business Planning, Corporate KPI setting and tracking, governance and BOS engagement, as well as other special corporate projects with the CEO’s direct mandate.

Specifically, Strategic Management and Market Insights ("SMMI") SMMI plays a key role in shaping the holistic HKJC corporate strategy to enable long-term sustainable development of the Club, taking into consideration external market and competition dynamics and internal challenges. In addition, SMMI partners with Corporate Planning & Analysis, Finance and People & Organization Development to co-facilitate the drive the Club’s Integrated Business Planning process, which includes the development of budget and business plans and setting of leadership KPIs for all divisions. SMMI also undertakes major CEO-level strategic or transformational projects that are complex and cross-functional in nature, providing support in different capacities ranging from research and analytical support, leadership alignment facilitation to PMO management.

Job Summary

Reporting to Head of SMMI and work closely with multiple divisions/departments, the DEM/SM will play a management/ facilitation role in:

- Corporate Strategic Projects
- Integrated Business Planning and Senior Leadership KPI management
- Macro & Market Insights studies

The DEM/SM will also work closely with other department heads in TO/CSBPO to ensure cohesive linkages, including Head of Corporate Planning and Analysis for wagering revenue planning and annual Integrated Business Planning (IBP) process management, and Head of Transformation Programmes for related program linkages and KPI management.

In addition, the job holder would be prepared to support additional projects or assignments based on supervisor guidance and approval, acting as a role model to demonstrate agility, collaboration, accountability, result-orientation as part of the Club’s One Club One Team culture.

The Job

- Corporate Strategic Projects: The DEM/SM will play a key role to facilitate the smooth planning and implementation of corporate strategic projects to drive the Club’s long-term business success. Specifically, he/she will facilitate cross-divisional initiatives, manage stakeholder relationships, support analytical pieces, promote agile ways of working, define and track KPIs to ensure focused delivery of results.
- Corporate Strategic Priorities: The DEM/SM will support i) identification of key opportunities and threats for the Club’s integrated business model, ii) alignment of strategic priorities and focus across divisions, which will guide strategic prioritization of resources and future investments of the Club, iii) articulation of “case for change” and strategic purposes for key cross-divisional transformations of the Club, iv) Facilitation/ project management of strategic initiatives; including alignment of key stakeholder engagement focus and v) definition of key business impact KPIs and tracking of progress along key drivers.
- Macro and Market Insights: Leveraging primary and secondary research, the DEM/SM will lead a small team to proactively monitor key macro / market trends and competitive intelligence, so as to identify key potential opportunities and threats for the Club’s integrated business model. Develop robust partnership with other divisions (such as Sports Business, MCE, Racing, SIIS, Corporate Affairs) to synthesis key market insights and trends in order to build a consolidated base of market and competitive insights for CEO and BOM.
- Strategic Led Integrated Business Planning (IBP) Support: Alongside with other CSBPO management

📌 Senior Manager, Strategic Management and Market Insights (Canada)
🏢 Hkjcfootball
📍 Canada