Shape the future of Ontario's Legislative Assembly as a Support Analyst in the Technology Services Branch. Collaborate with IT professionals to provide essential support in a dynamic setting. In this role, you will report directly to the Manager of the Service Desk, facilitating non-partisan administrative services crucial for MPPs. You’ll leverage your expertise to resolve IT incidents, ensuring smooth operations in a high-pressure ITIL Service Desk atmosphere.

Key Responsibilities
• Collaborate effectively with internal clients
• Problem-solve IT incidents swiftly
• Provide user support to minimize service interruptions
• Maintain high standards of service in a political environment
• Execute tasks with tact and discretion

Requirements:
• Post-secondary diploma in Information Technology required
• 1-3 years of IT service experience preferred
• Proficiency in Microsoft Technologies including Office 365 and Azure
• Experience with desktop systems like Windows 10
• Familiarity with networking protocols (TCP/IP, DNS, DHCP) Bring your IT solutions expertise and service orientation to the Legislative Assembly of Ontario today.

📌 Support Analyst at Legislative Assembly of Ontario (Canada)
🏢 Powerappsportals
📍 Canada