Location: Winnipeg, Manitoba, Canada Hours: 15 hours per week Sector: Personal and Commercial Banking Services Pay: $22.00 - $27.21 CAD per hour Job Overview At TD Canada Trust, we are the frontline of TD Bank and strive to build deep and long‑lasting relationships with our customers.

The Customer Experience Associate performs a broad range of customer service transactions, provides information and advice on services, products, and solutions, and promotes banking solutions to customers. Responsibilities Process financial transactions such as deposits, withdrawals, and bill payments according to operating procedures, industry regulations, and TD's Code of Conduct and Ethics. Understand and determine customer needs to recommend suitable banking solutions while exercising discretion in confidential matters. Respond to and resolve customer concerns using standard procedures and escalating non‑standard activities as necessary. Achieve assigned goals and business objectives by promoting banking solutions and completing business processes accurately and in a timely manner. Connect personally with customers to advise them clearly on banking solutions and processes. Help build a positive, diverse,



and equitable work environment by promoting team effectiveness and participating in personal performance development. Assist teammates by respecting coworkers, staying dedicated, and keeping everyone up to date on the status of routine activities. Deliver quality customer experiences and recommend operational improvements where opportunities exist to achieve operational excellence. Qualifications High school diploma and/or 1+ year(s) of relevant experience. Undergraduate degree or equivalent is an asset. Strong administrative, organizational, planning, and time‑management skills to work in a fast‑paced environment. Hands‑on knowledge of MS Office (Word, Excel, Outlook) and internet. Go‑getter with initiative, accuracy, and detail orientation, capable of handling several tasks and changing priorities. Energetic communicator with customer‑experience skills, able to connect verbally and in writing with different people in a calm, courteous, and effective manner. Benefits The TD offers competitive salary, variable pay, health and wellness benefits, savings and retirement plans, paid vacation, banking perks, career development, and recognition programs.#J-18808-Ljbffr

📌 Assoc., Expérience Client - C$22 - C$27.2 An Hour - Part Time (Winnipeg)
🏢 TD CANADA TRUST
📍 Winnipeg