Ettex

Products

Solutions

For teams Collaborate across your organization For education Tools for students and teachers For business Scale securely across departments For developers APIs, SDKs and integrations For startups Move fast with an all-in-one suite For freelancers Everything solo pros need in one place For agencies Manage clients, projects and proposals For nonprofits Do more with less free for nonprofits

Pricing

Resources

Templates Ready-made documents to start rapid Help Center Guides, answers and support Blog Product news and best practices What's new Latest features and updates

Company

About us Our mission and team Careers Join the team - we're hiring Contact Talk to sales or support Security How we protect your data Affiliates Earn 30% recurring commission Partners Resell and implement Ettex

All products

Try it

9 Office Suite Everyday productivity10 Business Suite Run & grow

Create & edit

Docs Docs & editing Sheets Sheets & formulas Slides Slides & decks Notes Notes & ideas Sites Website builder PDF Fillable PDF

Manage & organize

Board Kanban boards Calendar Events & tasks Records betaLocal-first database Books Bookkeeping Invoices Invoicing

Collaborate & collect

Forms Forms & surveys Contacts Address book

Communicate & share

Mail Email Chat Team messenger





Automate & integrate

API beta API & MCP

Security & admin

Signature E-signature Teams Teams & members

Company

About us Our mission and team Careers Join the team - we're hiring Contact Talk to sales or support

← All roles

Customer Success Lead

SuccessRemoteFull-time

About The Role

Help teams get the most out of Ettex from onboarding to expansion and build our success function.

What you’ll do

- Own onboarding and success for key accounts
- Build playbooks, resources and processes
- Partner with sales and product on feedbackDrive retention and expansion
- Hire and grow the success team over time

What we’re looking for

- 4+ years in customer success or account management
- Experience with SaaS and technical products
- Excellent communication and empathy
- Data-driven and process-oriented
- Comfortable building a function from scratch

EEttex

The modern office suite for teams that want to get more done.

Products

- Complete Suite
- Sheets
- Slides
- Forms
- Sign
- Mail
- Get started

Resources

- Templates
- Help Center
- Blog
- Alternatives
- Free tools
- Developers
- Redeem a key
- Status
- Security

Company

- About us
- Careers
- Partners
- Affiliates
- Pricing
- Contact
- Privacy &l;

📌 Customer Success Lead (Toronto)
🏢 Ettex
📍 Toronto