We’re building a relationship-oriented bank for the modern world. CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities. To successfully perform the work, you’ll be on-site full time Monday through Friday. Client engagement
- Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Relationship building
- Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Administrative support
- Maintaining compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with branch management. Your critical thinking skills help to inform your decision making. CSC is an asset. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Temporary (Fixed Term) Branch Banking, Customer Experience (CX), Customer Service, Office Administration, Prioritization, Reception Duties #