Support low-barrier care through intake, referral coordination, and crisis intervention with Fred Victor’s HART Hub in Toronto. This full time role serves clients facing homelessness and complex needs.

The HART Hub Intake Worker provides first-contact support within Fred Victor’s Health Services team. You will assess eligibility, complete referrals, maintain communication, and connect clients with relevant services alongside the Critical Time Intervention Worker. Work follows strength-based, housing-first, recovery-based, and client-centred approaches.

Key Responsibilities:

- Complete intake, consent, referrals, follow-ups, and initial client support
- Assess eligibility and support completion of intake forms
- Maintain communication with clients and service providers




- Track referrals and redirect ineligible clients appropriately
- Intervene during crises and coordinate emergency services

Requirements:

- Degree in Social Work or social services diploma
- At least two years’ mental health and addictions case management experience
- Knowledge of service navigation and referral coordination
- Understanding of the Critical Time Intervention model
- Proficiency in Microsoft Office and electronic health records

Bring client-centred case management, service navigation, and crisis response skills to Fred Victor’s Toronto HART Hub intake team.

📌 HART Hub Intake Worker Toronto (Northeastern Ontario)
🏢 Fred Victor
📍 Northeastern Ontario