Support FedEx operations with customer service, records management, and administrative coordination across hub and station areas. Full time work includes varied operational tasks.
The Senior Operations Administrator performs clerical and administrative functions across linehaul, records management, quality assurance, and customer service. This role handles packages needing attention and serves as a customer’s first contact for various issues. Four years of related experience are required.
Key Responsibilities:
- Perform clerical functions across hub and station operational areas
- Support linehaul, records management, and quality assurance activities
- Tend damaged and incorrectly addressed packages promptly
- Serve as the first customer contact for various issues
- Optimize delivery time through timely package handling
Requirements:
- High School Diploma or GED required
- Four years customer service, clerical, or related experience
- Microsoft Office and web-based application skills
- Customer service, typing, data entry, and review skills
- Time management, organization, multitasking, and accuracy
Apply administrative, customer service, and records management expertise as a Senior Operations Administrator supporting FedEx operations.