Investigate auto losses with Intact as an FNOL Claims Adjuster in Vancouver or Victoria, using empathy, listening, and organization. This full-time role begins in-office.

As a First Notice of Loss Claims Adjuster, Auto, you become customers’ first contact after an auto loss. You investigate claims through completion, answer process questions, and support customers during difficult times. The position requires communication, data entry, negotiation, and conflict management skills.

Key Responsibilities:

- Open new auto claims through a phone queue
- Assign claims to appropriate Auto Claims Representatives
- Answer customer questions about the auto claims process
- Develop investigation action plans and clarify claim information
- Maintain clear, concise, transferable system notes

Requirements:

- Solid written and verbal communication skills
- Superior organizational and time management skills
- Strong computer and data entry abilities
- Negotiation and conflict management skills
- Commitment to continuous learning and Intact Values

Support auto customers from first notice through investigation with Intact, applying empathy, organization, communication, and claims expertise.

📌 Auto First Notice Claims Adjuster (Vancouver)
🏢 Intact FC
📍 Vancouver