1. Job Summary

HR Service Jobs is seeking a detail-oriented and analytical Accounts Receivable Analyst - Collections and Reconciliation to join its finance and accounting team. The successful candidate will be responsible for managing outstanding customer balances, monitoring accounts receivable activities, coordinating collection efforts, and ensuring accurate reconciliation of customer accounts. This role is essential to maintaining healthy cash flow, reducing overdue payments, improving collection efficiency, and supporting the organisations overall financial performance.

The Accounts Receivable Analyst will work closely with customers, sales teams, account managers, billing specialists, and other finance professionals to resolve payment discrepancies, investigate outstanding invoices, and maintain accurate financial records. The ideal candidate will demonstrate strong numerical skills, professional communication abilities, and a commitment to accuracy, confidentiality, and timely financial reporting.

This position offers an excellent opportunity for individuals interested in developing their careers in accounting, credit management, financial operations, and accounts receivable administration. Candidates who are organized, proactive, and capable of handling multiple priorities in a deadline-driven environment are encouraged to apply.

Candidates who are organized, proactive, and capable of handling multiple priorities in a deadline-driven environment are encouraged to apply.

2. Key Responsibilities

Accounts Receivable Management

- Monitor customer accounts and maintain accurate records of invoices, payments, credit notes, adjustments,



and outstanding balances.
- Review accounts receivable reports to identify overdue invoices, unpaid balances, and potential collection risks.
- Ensure customer payments are recorded accurately and allocated to the appropriate invoices and accounts.
- Maintain updated customer account information and investigate discrepancies in account balances.
- Support the preparation of monthly accounts receivable reports and financial summaries.

Collections and Payment Follow-Up

- Contact customers through email, telephone, and other approved communication channels to follow up on overdue invoices.
- Send payment reminders, collection notices, and account statements in accordance with established collection procedures.
- Develop and maintain professional relationships with customers while encouraging timely payment of outstanding balances.
- Monitor customer payment commitments and follow up on promised payment dates.
- Escalate significantly overdue accounts, disputed invoices, and high-risk balances to the appropriate finance manager.
- Support collection strategies designed to reduce days sales outstanding (DSO) and improve cash flow.
- Document collection activities, customer responses, payment arrangements, and dispute resolution progress.

Account Reconciliation





- Reconcile customer account statements with internal accounting records and identify differences requiring investigation.
- Investigate unapplied cash, duplicate payments, short payments, missing remittances, and unidentified transactions.
- Work with the cash application and billing teams to resolve payment allocation issues.
- Review customer deductions, credit notes, and adjustments to ensure that supporting documentation is complete.
- Assist with month-end and year-end account reconciliations.
- Maintain transparent audit trails for reconciliation activities and financial adjustments.

Invoice and Dispute Resolution

- Review invoice-related queries and coordinate with internal departments to resolve billing errors.
- Investigate disputed charges, pricing differences, missing purchase orders, and incorrect customer information.
- Communicate with customers to obtain remittance details and supporting documents needed to resolve outstanding items.
- Coordinate invoice corrections and credit note requests with authorized departments.
- Track disputes until resolution and ensure that appropriate follow-up actions are completed.

Reporting and Financial Analysis

- Prepare accounts receivable aging reports, collection summaries, and outstanding balance analyses.
- Analyze collection trends, customer payment patterns, and overdue account movements.
- Identify recurring collection issues and recommend process improvements.
- Support cash flow forecasting by providing information on expected customer payments.
- Assist with f

📌 Accounts Receivable Analyst – Collections and Reconciliation (Delson)
🏢 HR Service Jobs
📍 Delson