Support PolicyMe customers through their life insurance journey remotely from Canada. Apply client communication and policy servicing skills daily.
As a Customer Success Specialist, you will support customers and the Advisor Team throughout the life insurance journey. The full-time role includes policy servicing tasks, client communication, and helping deliver an exceptional customer experience. PolicyMe is a Toronto-based, remote-first digital insurance company.
Key Responsibilities:
- Support customers throughout their life insurance journey
- Support the Advisor Team with customer needs
- Complete policy servicing tasks accurately
- Communicate with clients throughout the insurance process
- Help deliver an exceptional customer experience
Requirements:
- Availability for full-time work from home in Canada
- Availability during standard Eastern Time working hours
- Flexibility to support Pacific Time hours as needed
- Interest in digital insurance and customer success
Bring customer support, client communication, and policy servicing skills to PolicyMe’s growing digital insurance team across Canada.
📌 Customer Success Specialist Insurance (Canada)
🏢 Bazeta
📍 Canada