Process emergency calls and dispatch ambulance resources as an Ambulance Communications Officer at Renfrew Central Ambulance Communications Centre. Use critical thinking and calm communication.

The Ministry of Health is seeking an Ambulance Communications Officer for irregular on-call work. You will process 9-1-1 requests through a complex Computer-Aided Dispatch system, coordinate ambulance movements, and provide pre-arrival instructions. The position supports emergency health services stakeholders and callers.

Key Responsibilities:

- Process emergency and non-emergency ambulance service requests
- Provide accurate dispatch services to callers and providers
- Communicate respectfully with people under stress
- Assess real-time emergencies using critical thinking




- Coordinate responses with Fire, Police, and Ornge Air Ambulance

Requirements:

- Type 35 words per minute with 90% accuracy
- Successfully pass CritiCall pre-employment testing
- Obtain required security clearance and Criminal Record Check
- Complete six-week Entry-to-Practice training program
- Obtain required first-aid, CPR, and radio certificates

Apply calm communication, critical thinking, and dispatch skills while coordinating ambulance responses through Renfrew Central Ambulance Communications Centre.

📌 Emergency Ambulance Communications Officer (Canada)
🏢 Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs
📍 Canada