About the Role

Our client, a leading retail conglomerate, is seeking a visionary Director of Digital Transformation to lead their digital strategy and implementation efforts across South Africa. This senior leadership role, while based out of the Kimberley region, operates with a solid remote component, focusing on driving innovation and optimizing customer experiences through digital channels. You will be responsible for identifying and implementing new digital technologies, transforming business processes, and fostering a culture of digital agility. The ideal candidate will possess a deep understanding of digital trends, customer journey mapping, e-commerce, and change management within a large enterprise context. You will collaborate with various business units to ensure seamless digital integration, enhance operational efficiency, and drive competitive advantage. This is a unique opportunity to shape the digital future of a prominent organization and make a significant impact on customer engagement and business growth.

Key Responsibilities

- Develop and execute a comprehensive digital transformation strategy.
- Identify opportunities to leverage digital technologies to enhance customer experience and operational efficiency.
- Lead the implementation of digital initiatives, including e-commerce platforms, mobile applications, and data analytics solutions.
- Drive cultural change and adoption of digital practices across the organization.
- Collaborate with IT, marketing, operations, and other departments to ensure alignment and integration.
- Manage digital transformation projects, ensuring they are delivered on time and within budget.




- Monitor key digital performance indicators and make data-driven decisions.
- Stay abreast of emerging digital trends and technologies.
- Manage relationships with external technology partners and vendors.
- Champion innovation and a customer-centric approach to digital development.

Requirements

- Master's degree in Business Administration, Information Technology, Marketing, or a related field.
- 8+ years of experience in digital strategy, transformation, or related roles, preferably within the retail sector.
- Proven track record of successfully leading and implementing large-scale digital transformation initiatives.
- Deep understanding of e-commerce, digital marketing, customer relationship management (CRM), and data analytics.
- Experience with agile methodologies and change management principles.
- Excellent leadership, communication, and stakeholder management skills.
- Strong analytical and strategic thinking capabilities.
- Ability to influence and collaborate effectively across all levels of the organization.
- Experience managing budgets and vendor relationships.This is a remote-flexible role, with connectivity to the Kimberley area being advantageous for occasional coordination.

Benefits

Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package including medical aid, retirement planning, and life insurance. Opportunities for continuous professional development and career advancement within a forward-thinking organization are abundant. The role offers significant flexibility due to its remote-friendly nature, supporting a healthy work-life balance for individuals in or connected to the Kimberley region.

📌 Director of Digital Transformation (Canada)
🏢 Placements24
📍 Canada