Manage customer orders and technical questions as a Customer Service Representative on Crossroads C&I;’s order desk in Coquitlam. Apply three years of wholesale distribution experience.

Crossroads C&I; seeks an experienced Customer Service Representative and Inside Sales Representative for a permanent Coquitlam opening. You will support contractors, installers, suppliers, and established customers. Success requires attention to detail, customer focus, mechanical aptitude, interpersonal skills, and skilled communication under pressure.

Key Responsibilities:

- Take customer orders by phone, email, and in person
- Interpret customer requests, directions, and schedules accurately
- Answer technical and product-related customer questions




- Enter orders and customer requirements into the computer system
- Monitor shipments, prepare quotes, and process returns

Requirements:

- Three years’ order desk experience in wholesale distribution
- Detail-oriented and customer-focused approach
- Mechanical aptitude and strong interpersonal skills
- Ability to maintain professional behavior under pressure
- Ability to build lasting customer relationships

Use order management, product knowledge, and customer service skills to support Crossroads C&I; customers in Coquitlam.

📌 Order Desk Customer Service Representative (Canada)
🏢 Crossroads C&I
📍 Canada