We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means: Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1 A hybrid work model that truly balances work and personal life Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book.

POSITION OVERVIEW

As a Business Advisor, Operations within BDC Advisory Services, you act as a trusted advisor to entrepreneurs and leadership teams seeking to improve operational performance, accelerate growth, and strengthen organizational capabilities. This position resides within Advisory Services and serves Canadian small and medium-sized businesses through advisory mandates. The successful candidate combines deep operational expertise with strong knowledge of the technologies that enable modern manufacturing, distribution, logistics, and service operations. They understand how business processes, management systems, operational technologies, data, automation, and artificial intelligence work together to improve productivity, scalability, decision-making, and business performance.



The Business Advisor delivers both standard and customized consulting mandates, manages end-to-end project delivery, acts as a subject matter expert, supports solution development, and contributes to business development activities. The successful candidate understands the technologies driving contemporary operational performance, including ERP and operational management systems, industrial automation, robotics, smart manufacturing, Industrial Internet of Things (IIoT), advanced analytics, and artificial intelligence. They can help entrepreneurs evaluate where these technologies create business value and develop practical roadmaps for adoption within SME environments.

CHALLENGES TO BE MET

- Business process optimization
- Operational performance improvement
- Manufacturing, supply chain, logistics, and service operations
- Digital transformation, automation, and technology adoption
- Data-driven decision making
- Process automation and artificial intelligence
- Organizational scalability and operational maturity

Design and implement pragmatic, technology-enabled solutions adapted to SME environments, including: Optimization of operational and management systems (ERP, MES, WMS, CRM, APS, CMMS/EAM, BI platforms) Assessment and improvement of operational workflows, information flows, and decision-making processes Identification of high-value opportunities for automation, analytics,



and AI Development of operational roadmaps and technology adoption plans Support for technology selection, implementation, optimization, and change management initiatives Manage end-to-end project delivery: Define project scope, objectives, work plans, and deliverables Manage budgets, timelines, risks, stakeholder expectations, and project quality Ensure measurable client impact and achievement of business outcomes Lead client workshops, interviews, assessments, and executive presentations Maintain high standards of professionalism and advisory excellence Act as a subject matter expert in operations and technology-enabled business performance: Stay current on emerging technologies, management systems, automation, analytics, and AI trends Contribute to the development of methodologies, tools, intellectual property, and service offerings Support internal capability building and knowledge sharing Contribute to business development activities: Support client diagnostics and operational assessments Assist in solution design and proposal development Participate in client discussions focused on operational transformation and technology adoption Help position BDC's advisory solutions with entrepreneurs and leadership teams Collaborate with internal partners and consultants: Share expertise and best practices across Advisory Services Co-deliver complex mandates Contribute to the development of internal capabilities in digital operational excellence Build market visibility and thought leadership: Develop operational excellence, technology, and AI-related content Present at internal and external events Promote BDC's expertise and advisory offerings.

WHAT WE ARE LOOKING FOR

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📌 BUSINESS ADVISOR, BDC ADVISORY SERVICES (Toronto)
🏢 Business Development Bank of Canada
📍 Toronto