Lead Field Approval sales operations at CSA Group through quoting, scheduling, CRM management, and customer coordination across global markets.

The Commercial Manager leads and coaches CSA Group’s quoting and scheduling team for on-site equipment and installation approvals. This full time position supports commercial targets, scheduling efficiency, and account growth. The manager partners with clients, Operations, and regional teams to coordinate projects across locations.

Key Responsibilities:

- Lead quoting and scheduling performance against annual commercial targets
- Coach team members and improve response times and quote quality
- Coordinate resources, schedules, project scopes, and regional handoffs
- Grow accounts through CSA Group service cross-selling




- Resolve escalated customer issues and complaints as decision maker

Requirements:

- College degree or ten-plus years of B2B or technical sales experience
- Proven record of exceeding sales targets
- Three-plus years managing sales or customer service teams
- Strong CRM tools and sales metrics knowledge
- Ability to manage priorities, schedules, and multiple deadlines

Apply commercial leadership, customer communication, and scheduling expertise to CSA Group’s worldwide Field Approval services.

📌 Field Approvals Commercial Manager (Toronto)
🏢 CSA Group Testing & Certification
📍 Toronto